Support
Answers to the things that go wrong most often, and how to reach a human.
Discord
All support runs through Discord — it's the fastest way to reach us, and most issues are solved in a few minutes. Open a ticket there for anything about payments, licenses or your device.
Join DiscordLicence problems
My key is still hidden after payingPayment must be confirmed on-chain first.
My licence says EXPIREDBuy or redeem a new one.
My licence says REVOKED or DISABLEDContact us on Discord.
I have a key from an adminRedeem it on the Subscription page.
Device problems
It says my device is not authorizedYour licence is bound to another PC.
How often can I reset?—
What do you store about my PC?A one-way fingerprint.
Email verification
I never got the emailCheck spam, then resend.
The verification link says expiredRequest a fresh one.
Gmail is filtering itSearch
from:royalcheatsCommon questions
Which Minecraft version?Java 1.21.11
Which operating system?Windows 10 / 11, 64-bit
Can I use it on two PCs?No — one licence, one device
Do you refund?Ask on Discord